Returns Policy

30 Day Money Back Guarantee

Electric Burst operates according to strict quality control guidelines and follows a 30-day money back guarantee, including change of mind.

Refunds do not include postage and handling and will be processed within thirty working days of receipt of the goods. The product must be returned in original condition and packaging, with all accessories and contents.

You must pre-pay all returns postage, and you assume any risk of lost, theft or damaged goods during transit; we therefore advise you take out shipment registration of insurance with Australia post. Electric Burst reserves the right to refuse to accept, and to return, parcels that arrive COD or have More To Pay stamped on them.

To return an item, please email techheads@electricburst.com.au and let us know that you will be sending it back for a refund.

 

Warranty

All products sold by Electric Burst have a 12 month warranty for defect or the product not meeting the specifications described in the product descriptions. Please email techheads@electricburst.com.au in order to claim a warranty repair/swap service for your items.